To receive an 80% refund, you must cancel at least 72 hours before the first day of your trip.
To cancel your reservation, use the cancellation form in the reservation confirmation email we sent when you reserved the bus. The email may be in your junk folder.
To change your reservation dates, email us at ylbus1@yesliberia.org. This must be done at least 72 hours before the first day of your trip.
If we can’t pick you up due to an unforeseen event (bad weather, road blockage, bus problems), you’ll receive a refund for that day. If you have already been picked up for the day, you can apply for a partial refund by emailing ylbus1@yesliberia.org and describing your situation.
We’re not responsible for third-party costs or losses (like travel or accommodation) due to cancellations or issues.
We’re not responsible for lost or damaged items on the bus.
YesLiberia can change this policy at any time. If you cancel, the version of the policy at that time applies. If we change our policy, we will email the updated policy to everyone who has a reservation.
For questions or assistance, reach out to ylbus1@yesliberia.org. We usually respond within 24 hours.
The reservation policy will be emailed to you once you reserve the bus
